Operations
Talent Crisis: IT Skills Shortage
Strategic approaches to addressing the technology talent shortage through innovative recruitment and skills development.
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Matt Ryan
Principal Advisor
10+ Years Experience
Brisbane, Australia
Lean Six Sigma Black Belt
30% Average Cost Reduction
Operations & Process Excellence Expert
Operational excellence leader with proven expertise in process optimisation, change management, and performance improvement. Specialises in transforming business operations through lean methodologies and data-driven approaches to deliver sustainable results for organisations across diverse industries.
Core Skills
Operations ExcellenceProcess OptimisationChange ManagementPerformance AnalyticsQuality ManagementTeam LeadershipContinuous ImprovementRisk AssessmentStakeholder ManagementBusiness AnalysisProject ManagementCompliance
30%
Average Cost Reduction
40%
Productivity Improvement
99.5%
Compliance Rate Achieved
300%
Average Project ROI
Industry Experience
Proven expertise across sectors with deep domain knowledge
ManufacturingLogistics & Supply ChainProfessional ServicesHealthcareFinancial ServicesRetailTechnology
Core Specialties
Key areas where I deliver exceptional value to clients
Lean Six Sigma ImplementationBusiness Process ReengineeringOperational EfficiencyPerformance Management SystemsQuality Assurance FrameworksChange Leadership
Track Record
Measurable results that speak for themselves
30%
Average Cost Reduction
40%
Productivity Improvement
99.5%
Compliance Rate Achieved
300%
Average Project ROI
Career Highlights
Key leadership roles that shaped my expertise
2021 - Present
Operations & Process Excellence Consultant
Consulting CIO
• Led operational transformation initiatives reducing costs by 30% for mid-market clients
• Implemented Lean Six Sigma methodologies across multiple business units
• Designed performance management systems improving productivity by 40%
• Established quality frameworks ensuring 99.5% compliance rates
2018 - 2021
Senior Operations Manager
Enterprise Solutions Group
• Managed operations for $100M+ revenue business unit
• Led cross-functional teams of 50+ professionals across multiple sites
• Implemented process improvements delivering $5M annual savings
• Established centre of excellence for operational best practices
2015 - 2018
Process Improvement Manager
Global Manufacturing Corp
• Designed and implemented lean manufacturing processes
• Led Six Sigma projects with average ROI of 300%
• Managed quality systems achieving ISO 9001 certification
• Trained 200+ employees in continuous improvement methodologies
2012 - 2015
Business Analyst
Various Consulting Firms
• Conducted operational assessments for Fortune 500 companies
• Developed business cases for process improvement initiatives
• Supported change management for large-scale transformations
• Delivered training programs on operational excellence methodologies
Professional Credentials
Industry-recognised qualifications and certifications
Lean Six Sigma Black Belt
PMP - Project Management Professional
Certified Change Management Professional
ISO 9001 Lead Auditor
ITIL Foundation
Business Process Management Professional
Latest Insights
Recent technology leadership perspectives and strategic insights
Ready to Optimise Your Operations?
Let's explore how operational excellence can drive efficiency and sustainable growth for your business.
I specialise in transforming operations through lean methodologies and data-driven performance improvement.
30-min discovery call
No obligation
Instant value