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Technology

Platform Rescue and Scale-Up for a Sydney SaaS Company

3 weeks to 2 days

Release Cycle

99.8%

Platform Uptime

+60%

Feature Velocity

9 months

Engagement Duration

The Challenge

A B2B SaaS company with $8M ARR lost their CTO unexpectedly, leaving a 12-person engineering team without technical leadership. The platform was experiencing weekly outages due to scaling issues, deployment cycles had blown out to 3 weeks, and a Series B raise was 4 months away. Investors were asking hard questions about technical debt and platform reliability.

Our Approach

Engaged as fractional CTO three days per week for the first 3 months, stepping back to 2 days for the following 6 months. Stabilised the platform with immediate infrastructure improvements, introduced proper CI/CD pipelines, restructured the engineering team into squads, and prepared comprehensive technical documentation for the funding round.

The Outcome

Platform uptime improved from 97.2% to 99.8%. Deployment cycles dropped from 3 weeks to 2 days. The engineering team shipped 60% more features per quarter. The company successfully closed a $12M Series B, with investors specifically citing improved technical governance as a factor.

Our previous CTO left with no documentation and no succession plan. They came in, stabilised the team, audited our entire stack, and built a technology roadmap that our investors were genuinely impressed by.

David L., Founder

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